bunos Privacy Policy – How We Collect and Protect Your Data
Last updated: June 2025. This policy applies to all users of the bunos platform in the Philippines.
1. What Information Does bunos Collect?
When you register and use the bunos platform, we collect different categories of information to operate and improve the service. These include:
- Account information: Your name, email address, date of birth, username, and account credentials provided during registration.
- Identity and verification data: Documents submitted to verify your age, identity, or payment method ownership where required.
- Payment and transaction data: Deposit and withdrawal records, account balances, and payment method details in Philippine Peso (PHP). We do not store full card numbers; payment processing is handled by third-party providers under their own security standards.
- Device and browser data: IP address, device type, operating system, browser version, and screen resolution collected automatically when you access the platform.
- Usage data: Pages visited, features used, time spent on the platform, betting and gaming activity logs, and session data.
- Communications: Messages sent to our support team and any feedback submitted through the platform.
We collect only what is reasonably necessary for the purposes described in this policy. You may be asked to provide additional information if required for account verification or regulatory compliance.
2. Why Is This Data Used and What Does It Support?
bunos uses collected information for the following purposes:
- Creating and managing your account, including verifying your identity and age eligibility.
- Processing deposits, withdrawals, and other transactions in Philippine Peso through our payment partners.
- Operating the sportsbook, game lobby, and other platform features you access.
- Detecting and preventing fraudulent activity, unauthorized access, and violations of our Terms and Conditions.
- Sending service-related notifications, such as transaction confirmations and account updates.
- Responding to support requests and resolving account issues.
- Maintaining platform security, performance monitoring, and bug resolution.
- Complying with applicable legal and regulatory obligations.
bunos does not use your data for automated decision-making that would have a significant legal or financial effect on you without human oversight. We do not sell your personal data to unaffiliated third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
The bunos platform uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit the site.
We use the following types of cookies:
- Essential cookies: Required for the platform to function, including session management, login persistence, and security features. These cannot be disabled without affecting core platform functions.
- Functional cookies: Remember your preferences such as language settings and display options across sessions.
- Analytics cookies: Collect aggregated, anonymized data about how users interact with the platform to help us identify areas for improvement. This data does not identify individual users.
Most browsers allow you to manage or delete cookies through their settings. If you disable essential cookies, some parts of the bunos platform may not work correctly. We do not use third-party advertising or tracking cookies for the purpose of targeting users with external advertisements.
4. Data Storage, Security, and Third-Party Sharing
Storage and Retention
Your data is stored on secure servers. We retain personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
Security Measures
bunos applies industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls limiting who within our team can view personal data, and monitoring for unauthorized access. While we take reasonable steps to protect your information, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials secure and not sharing them with others.
Sharing with Third Parties
We share data with third parties only where necessary and under appropriate protections:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso (PHP). These providers are bound by their own security standards and data protection agreements.
- Game content providers: Where your session data is passed to enable game access in the lobby. Only necessary session identifiers are shared.
- Legal and regulatory authorities: Where required by applicable Philippine law or in response to valid legal process.
We do not share your personal data with advertisers, data brokers, or unrelated businesses.
5. Your Rights, Minor Protection, and Policy Updates
Your Data Rights
As a bunos user, you have the following rights regarding your personal data:
- Access: Request a summary of the personal data we hold about your account.
- Correction: Ask us to update inaccurate or incomplete information in your account.
- Deletion: Request deletion of your personal data, subject to our legal retention obligations. Note that if you have an active account balance, this will need to be resolved before closure and deletion can proceed.
- Restriction: Ask us to limit how we process your data in certain circumstances.
- Portability: Request a copy of your account data in a machine-readable format where technically feasible.
To exercise any of these rights, contact our support team through the method listed on the FAQ page. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request.
Protection of Minors
The bunos platform is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that an account has been created by someone under 18, we will close the account and delete the associated data. If you believe a minor has registered on the platform, please notify us immediately via the support contact on the FAQ page.
Changes to This Privacy Policy
bunos may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or our data practices. When material changes are made, we will make reasonable efforts to inform registered users. The date at the top of this page indicates when the policy was last revised. Continued use of the platform after a revision is published indicates your acceptance of the updated policy.
For questions about this policy or how your data is handled, please visit the FAQ page for our current support contact information.